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  • What is a bank?
    • Answer: A bank is a financial institution that accepts deposits from the public, creates credit, and provides loans.
  • How do I open a bank account?
    • Answer: To open a bank account, visit a branch or apply online. You’ll need valid identification and proof of address.
  • What types of bank accounts are available?
    • Answer: Common types include savings, checking, and certificates of deposit (CDs). Each serves different financial needs.
  • How can I protect my account from fraud?
    • Answer: Use strong passwords, monitor account activity, and never share personal information. Enable two-factor authentication if available.
  • What is the difference between a credit union and a bank?
    • Answer: Credit unions are member-owned, nonprofit organizations, while banks are for-profit corporations owned by shareholders.
  • How can I improve my credit score?
    • Answer: Pay bills on time, reduce credit card balances, and avoid opening too many accounts at once.
  • What should I consider when applying for a loan?
    • Answer: Evaluate interest rates, terms, and repayment options. Understand any associated fees or penalties.
  • How do I report suspicious activity on my account?
    • Answer: Contact your bank immediately and follow their recommended steps for reporting fraud or suspicious transactions.
  • What is online banking and how can I set it up?
    • Answer: Online banking allows you to manage your accounts, transfer funds, and pay bills electronically. Contact your bank to set up online access.
  • What should I do if I lose my ATM card?
    • Answer: Contact your bank immediately to report the loss. They will guide you through the process of getting a replacement card.
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